Careers
Welcoming all who share our passion for hospitality, innovation, and fellowship.
SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.
At SoJo, we pride ourselves on our diverse and inclusive workforce. We are committed to providing our employees with a safe working environment, which allows opportunity for personal and professional growth.
While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.
Like our business, we are shaped by our people. We are constantly searching for enthusiastic and driven individuals to join our team!
SoJo Spa Club is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We make hiring decisions based solely on qualifications, merit, and business needs at the time.
“Working here has allowed me to develop the skills to collaborate with my team in an effort to anticipate our guests’ needs and ensure an exquisite, seamless spa journey for every visitor.”
Robert D.
Front Office Manager & Service Trainer
“The growth opportunities within the company have definitely helped developed my career.”
Thais S.
Locker Rooms Manager
“I enjoy working at Sojo because my coworkers support each other and are always willing to help one another if needed. I also enjoy interacting with guest from different places of the world.”
Precious G.
Guest Courtesy Agent
“I enjoy the teamwork in the company as we support each other like a family.”
Luis R.
Locker Room Attendant
Open Positions
- ft
SoJo Spa Club is a renowned Spa and Boutique Hotel, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo exists to enhance our guests’ and employees’ lifestyle through an unparalleled wellness experience. We do this through exceptional customer service and attention to detail, while providing an exciting and challenging environment for our team members.
This experience starts with our team. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics.
We welcome all who share a passion for hospitality, innovation, and fellowship to join our family.
SoJo Spa offers standard benefits (health, vision, dental, life insurance) along with a variety of special perks for our team members, including monthly passes to SoJo for you and your friends to enjoy and other insider advantages.
Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:
RESPONSIBILITIES
- Warmly welcome guests to our food outlets, anticipating guests’ needs.
- Take guests’ food & drink orders accurately and provide suggestions based on guests’ taste.
- Effectively use the POS and Pager system to take orders.
- Work closely with kitchen team to deliver food in timely manner.
- Work closely with management to create a pleasant dining experience for guests.
- Maintain a clean and sanitized environment, completing assigned cleaning tasks as needed.
- Perform opening & closing duties as outlined by management.
- Work in a safe and organized manner, abiding by all health and safety regulations.
- Work in accordance with the quality and service standards within the department.
- Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
- Complete other duties assigned by management.
QUALIFICATIONS
- Food service/Hospitality experience preferred.
- 1+ year(s) customer service experience required.
- Must be able to be mobile consistently during your shift.
- Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carry up to 15 pounds.
- Strong interpersonal, verbal, and communicative skills required.
- Expectation to learn and maintain knowledge of current POS system.
- Ability to work well under pressure, with problem solving abilities.
Benefits
- 401(k)
- Competitive Wages and Benefits
- Complimentary Employee Passes
- Complimentary Uniforms
- Employee Recognition Programs
- Employee Referral Program
- Family Benefits
- Health Coverage (Medical, Dental, Vision)
- Paid Time Off and Holiday Pay
- Subsidised Employee Meals
- Tuition Reimbursement
- ft
Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:
RESPONSIBILITIES
- Warmly welcome guests to our food outlets, anticipating guests’ needs.
- Prompt removal of used trays and food service items from dining area and all bussing stations.
- Ensuring proper cleaning and sanitization of guest tables and condiment stand and tray return area.
- Work closely with the kitchen team to ensure efficient use of food service items.
- Completing assigned cleaning tasks as needed.
- Work in a safe and organized manner, abiding by all health and safety regulations.
- Work in accordance with the quality and service standards within the department.
- Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
- Complete other duties assigned by management.
QUALIFICATIONS
- Minimum of 1-year job experience (kitchen, hospitality) preferred.
- Must be able to be mobile consistently during your shift.
- Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carrying up to 15 pounds.
- Expectation to learn and maintain knowledge of current POS system.
- Excellent interpersonal, verbal and written communication skills required.
- Ability to work well under pressure.
Benefits
- 401(k)
- Competitive Wages and Benefits
- Complimentary Employee Passes
- Complimentary Uniforms
- Employee Recognition Programs
- Employee Referral Program
- Family Benefits
- Health Coverage (Medical, Dental, Vision)
- Paid Time Off and Holiday Pay
- Subsidised Employee Meals
- Tuition Reimbursement
- ft
SoJo Spa Club is a renowned Spa and Boutique Hotel, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo exists to enhance our guests’ and employees’ lifestyle through an unparalleled wellness experience. We do this through exceptional customer service and attention to detail, while providing an exciting and challenging environment for our team members.
This experience starts with our team. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics.
We welcome all who share a passion for hospitality, innovation, and fellowship to join our family.
SoJo Spa offers standard benefits (health, dental, vision, and life insurance) along with a variety of special perks for our team members, including monthly passes to SoJo for you and your friends to enjoy and other insider advantages.
The Front Office Agent contributes to the first impression of our Guests, and therefore, must perform the following tasks to the highest standard.
RESPONSIBILITIES
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs with courtesy and professionalism.
- Always communicate SoJo Spa policies and procedures in a friendly and professional manner assisting guests.
- Supply guests with directions and information regarding property and local areas of interest and consistently offer professional, friendly, and engaging service to our guests at various postings throughout the building.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Work in accordance with the quality and service standards within the department.
- Complete all hotel, Spa, and daily admission check-ins by confirming reservations, ensuring payment, and issuing and activating room key or bracelet according to company standards.
- Assist guests with belongings as needed.
- Complete hotel, Spa and daily admission check-outs, including resolving any late and disputed charges.
- Follow all SoJo Spa Club safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to a manager.
- Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
- Complete other duties assigned by management.
QUALIFICATIONS
- 1+ year(s) customer service or hospitality experience required.
- Strong interpersonal, verbal, and communicative skills required.
- Ability to work well under pressure, with problem solving abilities.
- Must be able to be mobile consistently during your shift.
- Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carry up to 15 pounds.
- Strong interpersonal, verbal, and communicative skills required.
- Ability to stand for prolonged periods of time.
Benefits
- 401(k)
- Competitive Wages and Benefits
- Complimentary Employee Passes
- Complimentary Uniforms
- Employee Recognition Programs
- Employee Referral Program
- Family Benefits
- Health Coverage (Medical, Dental, Vision)
- Paid Time Off and Holiday Pay
- Subsidised Employee Meals
- Tuition Reimbursement
- ft
Overview
This position is responsible for delivering exceptional treatments to spa guests in line with SoJo Spa standards, while maintaining excellent five-star client care, cleaning standards and grooming. The massage therapist is responsible for revenue generation through retail, up selling and cross sales to other business centres in the spa.
Who we are
SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.
What we believe
While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.
Our Team
Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!
RESPONSIBILITIES
- Perform all treatments at an exceptional standard, as per the SoJo protocols and standards taught in training, while still tailoring to the client’s specific needs.
- Carry out an in-depth consultation with each guest prior to treatment, ensuring that medical history and concerns are identified.
- Perform all treatments in a professional, hygienic, and safe manner for all clients, updating knowledge and attending training when necessary.
- Participate in mandatory training and practical as instructed by the management team.
- Use the correct amount of the products as specified by the manufacturer and the company standard. It should not exceed that amount.
- Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the spa standards.
- Carry out regular stock rotation within every treatment room and all preparation areas.
- Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues.
- Always ensure confidentiality including data protection, medical details and any information provided in confidence by the client.
- Responsible for maintaining daily standards of cleanliness, hygiene and professional presentation of the treatment rooms and therapist preparation areas. Be prepared for daily spot checks and walk-throughs, following up accordingly with management.
- Maintain a high standard of appearance and personal hygiene as laid down by the grooming standards.
- Maintain the highest standard of guest service by following SoJo protocols and displaying genuine care and attention to detail.
- Support the Spa Reception Team and spa attendant duties as and when required.
- Receiving effective inductions and ongoing training in line with brand standards.
QUALIFICATIONS
- Minimum 2 years’ experience of Licensed Massage Therapy.
- Must have current massage therapy license in the State of New Jersey, maintaining the status of your license.
- Must be able to work a flexible schedule, including AM and PM shift, holidays & weekends.
- Excellent verbal and written communication skills required.
- Ability to focus attention on customers’ needs and wishes
- Ability to prioritize, organize and make appropriate judgments
- Ability to work well under pressure
- Ability to maintain positive relations and work cohesively with co-workers as part of a team
- Ability to build professional relationships with repeat guests by remembering their names,
- Recognizing them, knowing their individual interests, preferences, and needs.
EDUCATION REQUIRED
Any combination of education and experience with a result of a massage therapy license.
Benefits
- 401(k)
- Competitive Wages and Benefits
- Complimentary Employee Passes
- Complimentary Uniforms
- Employee Referral Program
- Employee Recognition Programs
- Family Benefits
- Health Coverage (Medical, Dental, Vision)
- Paid Time Off and Holiday Pay
- Tuition Reimbursement
- Subsidised Employee Meals
- ft
- pt
SoJo Spa Club is a renowned Spa and Boutique Hotel, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo exists to enhance our guests’ and employees’ lifestyle through an unparalleled wellness experience. We do this through exceptional customer service and attention to detail, while providing an exciting and challenging environment for our team members.
This experience starts with our team. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics.
We welcome all who share a passion for hospitality, innovation, and fellowship to join our family.
SoJo Spa offers standard benefits (health, dental, vision, life) along with a variety of special perks for our team members, including monthly passes to SoJo for you and your friends to enjoy and other insider advantages.
Reporting to the Locker Room Manager, responsibilities and essential job functions include but are not limited to the following:
RESPONSIBILITIES
- Welcome and acknowledge all guests according to company standards providing adequate guidance to their lockers and amenities.
- Anticipate and address guests’ service needs with courtesy and professionalism.
- Able to explain and answer customer questions and explain the different and unique areas of the Spa.
- Monitor locker room ensuring spa policies are being adhered to.
- Sensitivity to the vulnerability of our guests (guest nudity is acceptable in the locker rooms and bath house areas).
- Always communicate SoJo Spa policies and procedures in a friendly and professional manner.
- Responsible for keeping the locker room organized and presentable. This includes restocking items, logging inventory, and periodically checking that the floor and lockers are clean.
- Keep designated areas neat, tidy, and sanitary at all times.
- Work in accordance with the quality and service standards within the department.
- Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
- Complete other duties assigned by management.
QUALIFICATIONS
- 1+ year(s) customer service or hospitality experience required.
- Strong interpersonal, verbal, and communicative skills required.
- Ability to work well under pressure, with problem solving abilities .
- Must be able to be mobile consistently during your shift.
- Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carry up to 15 pounds.
Benefits
- 401(k)
- Competitive Wages and Benefits
- Complimentary Employee Passes
- Complimentary Uniforms
- Employee Referral Program
- Employee Recognition Programs
- Family Benefits
- Health Coverage (Medical, Dental, Vision)
- Paid Time Off and Holiday Pay
- Tuition Reimbursement
- Subsidised Employee Meals
- ft
- pt
Overview
The Volcanic Sand Bath is a form of heat therapy, and a unique amenity at SoJo Spa Club. Volcanic Sand Bath Attendants must be able to work in high temperature areas, while also understanding how to interact professionally with guests and team members.
Who we are
SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.
What we believe
While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.
Our Team
Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!
RESPONSIBILITIES
- Welcome and acknowledge all guests according to company standards.
- Understand and have the ability to explain the history of the Volcanic Sand Bath, as well as other benefits and information that guests may inquire about.
- Anticipate and address guests’ service needs with courtesy and professionalism.
- Stand, sit, or walk for an extended period of time.
- Assist individuals with disabilities.
- Speak with others using clear and professional language.
- Schedule VSB reservations and monitor availability to ensure prompt service.
- Show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
- Prepare for the next shift before leaving, ensuring adequate supplies and materials are available.
- Follow all safety and security policies and procedures; report accidents, injuries and unsafe work conditions to the manager.
- Ability to maintain a positive and professional relationship and work cohesively with co-workers as part of a team.
- Comply with quality assurance expectations and standards.
QUALIFICATIONS
- Excellent verbal and written communication skills required.
- Must be able to work a flexible schedule, including nights, holidays & weekends.
- Physical mobility to bend, lift, and stand for prolonged periods.
- Must be able to bend, lift, and pick up 50 pounds.
- Must be able to work in a hot environment for entirety of shift.
- Ability to focus attention on customers’ needs and wishes.
- Ability to prioritize, organize and make appropriate judgements.
- Ability to work well under pressure.
- Ability to maintain positive relations and work cohesively with co-workers as part of a team.
- Ability to build professional relationships with repeat guests by remembering their names, recognizing them, knowing their individual interests, preferences and needs.1+ year(s) of related job experience (customer service, hospitality, or security) required.
Benefits
- Competitive Wages and Benefits
- Complimentary Employee Passes
- Employee Recognition Programs
- Complimentary Uniforms
- Employee Referral Program
- Health Coverage (Medical, Dental, Vision)
- 401(k)
- Family Benefits
- Paid Time Off and Holiday Pay
- Subsidised Employee Meals
- Tuition Reimbursement
"*" indicates required fields