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SoJo Spa Club is a renowned Spa and Boutique Hotel, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo exists to enhance our guests’ and employees’ lifestyle through an unparalleled wellness experience. We do this through exceptional customer service and attention to detail, while providing an exciting and challenging environment for our team members.

This experience starts with our team. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics.

We welcome all who share a passion for hospitality, innovation, and fellowship to join our family.

SoJo Spa offers standard benefits (health, dental, vision, and life insurance) along with a variety of special perks for our team members, including monthly passes to SoJo for you and your friends to enjoy and other insider advantages.

The Front Office Agent contributes to the first impression of our Guests, and therefore, must perform the following tasks to the highest standard.

Salary Range: $17 – $18/hr

RESPONSIBILITIES

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs with courtesy and professionalism.
• Always communicate SoJo Spa policies and procedures in a friendly and professional manner assisting guests.
• Supply guests with directions and information regarding property and local areas of interest and consistently offer professional, friendly, and engaging service to our guests at various postings throughout the building.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Work in accordance with the quality and service standards within the department.
• Complete all hotel, Spa, and daily admission check-ins by confirming reservations, ensuring payment, and issuing and activating room key or bracelet according to company standards.
• Assist guests with belongings as needed.
• Complete hotel, Spa and daily admission check-outs, including resolving any late and disputed charges.
• Follow all SoJo Spa Club safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to a manager.
• Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
• Complete other duties assigned by management.

QUALIFICATIONS

• 1+ year(s) customer service or hospitality experience required.
• Strong interpersonal, verbal, and communicative skills required.
• Ability to work well under pressure, with problem solving abilities.
• Must be able to be mobile consistently during your shift.
• Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carry up to 15 pounds.
• Strong interpersonal, verbal, and communicative skills required.
• Ability to stand for prolonged periods of time.

Benefits

• 401(k)
• Competitive Wages and Benefits
• Complimentary Employee Passes
• Complimentary Uniforms
• Employee Recognition Programs
• Employee Referral Program
• Family Benefits
• Health Coverage (Medical, Dental, Vision)
• Paid Time Off and Holiday Pay
• Subsidised Employee Meals
• Tuition Reimbursement

Apply Now

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SoJo Spa Club is a renowned Spa and Boutique Hotel, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo exists to enhance our guests’ and employees’ lifestyle through an unparalleled wellness experience. We do this through exceptional customer service and attention to detail, while providing an exciting and challenging environment for our team members.

This experience starts with our team. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. We welcome all who share a passion for hospitality, innovation, and fellowship to join our family. SoJo Spa offers standard benefits (health) along with a variety of special perks for our team members, including monthly passes to SoJo for you and your friends to enjoy and other insider advantages.

Salary range: $16.50 – $18/hr

Reporting to the Safety and Courtesy Manager, responsibilities and essential job functions include but are not limited to the following:

RESPONSIBILITIES
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs with courtesy and professionalism.
• Always communicate SoJo Spa policies and procedures in a friendly and professional manner assisting guests in various posts throughout the building to include guest bag check, monitoring various amenities, and reporting any suspicious activity to the Safety team.
• Supply guests with directions and information regarding property and local areas of interest and consistently offer professional, friendly, and engaging service to our guests.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Work in accordance with the quality and service standards within the department.
• Ensure the overall safety and security of the spa/hotel guests, Colleagues, and premises, reporting any health and safety hazards in a timely and detailed manner.
• Respond to all emergency situations and provide First Aid and C.P.R. as required
• Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
• Complete other duties assigned by management.

QUALIFICATIONS
• 1+ year(s) of related job experience (customer service, hospitality, or security) required.
• Certification on CPR and First Aid preferred. but not required.
• Lifeguard certification preferred, but not required.
• Strong interpersonal, verbal, and communicative skills required.
• Ability to work well under pressure, with problem solving abilities.
• Must be able to be mobile consistently during your shift.
• Must be able to reach, bend, lift, ascend and descend stairs or carry up to 15 pounds.

Benefits

• 401(k)
• Competitive Wages and Benefits
• Complimentary Employee Passes
• Complimentary Uniforms
• Employee Recognition Programs
• Employee Referral Program
• Family Benefits
• Health Coverage (Medical, Dental, Vision)
• Paid Time Off and Holiday Pay
• Subsidised Employee Meals
• Tuition Reimbursement

Apply Now

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The Guest Safety Agent ensures the overall safety and security of the spa/hotel guests, Colleagues, and premises, reporting any health and safety hazards in a timely and detailed manner. They work in accordance with the quality and service standards within the department. The Guest Safety Agent consistently offers professional, friendly, and engaging service to our guests.

Who we are

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

Salary Range: $17 – $20/hr

RESPONSIBILITIES

• Welcome and acknowledge all guests according to company standards.
• Consistently offer professional, friendly, and engaging service to our guests.
• Ensure the overall safety and security of the spa/hotel guests, Colleagues, and premises, reporting any health and safety hazards in a timely and detailed manner.
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.
• Ensure that any violations to law or company policy is investigated and reported.
• Respond to all emergency situations and provide First Aid and C.P.R. as required.
• Cooperate with local Law Enforcement authorities, Fire Dept., or EMS to resolve issues of law violations, crisis, hazard, or safety.
• Protect company assets.
• Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations.
• Conduct regular floor patrols as assigned and crowd control.
• Work in accordance with the quality and service standards within the department.
• Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
• Complete other duties assigned by management.

QUALIFICATIONS

• 1+ year(s) of related job experience (customer service, hospitality, or security) required.
• Certification in CPR First Aid preferred, but not required.
• Lifeguard Certification preferred, but not required.
• Must possess a professional presentation.
• Strong interpersonal, verbal, and communicative skills required.
• Ability to work well under pressure, with problem solving abilities.
• Must be able to be mobile consistently during your shift.
• Must be able to reach, bend, lift, ascend and descend stairs or carry up to 15 pounds.

Benefits

• 401(k)
• Competitive Wages and Benefits
• Complimentary Employee Passes
• Complimentary Uniforms
• Employee Recognition Programs
• Employee Referral Program
• Family Benefits
• Health Coverage (Medical, Dental, Vision)
• Paid Time Off and Holiday Pay
• Subsidised Employee Meals
• Tuition Reimbursement

Apply Now