Careers
Welcoming all who share our passion for hospitality, innovation, and fellowship.
SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.
At SoJo, we pride ourselves on our diverse and inclusive workforce. We are committed to providing our employees with a safe working environment, which allows opportunity for personal and professional growth.
While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.
Like our business, we are shaped by our people. We are constantly searching for enthusiastic and driven individuals to join our team!
SoJo Spa Club is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We make hiring decisions based solely on qualifications, merit, and business needs at the time.
“The growth opportunities within the company have definitely helped developed my career.”
Thais S.
Locker Rooms Manager
“I enjoy working at Sojo because my coworkers support each other and are always willing to help one another if needed. I also enjoy interacting with guest from different places of the world.”
Precious G.
Guest Courtesy Agent
“I enjoy the teamwork in the company as we support each other like a family.”
Luis R.
Locker Room Attendant
“There is nothing I love more than when I am working with individuals towards a common goal and that’s what excited me about working with the SoJo team.”
Jacqueline K.
ESPA Director
Open Positions
Front Office Agent
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SoJo Spa Club is a renowned Spa and Boutique Hotel, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo exists to enhance our guests’ and employees’ lifestyle through an unparalleled wellness experience. We do this through exceptional customer service and attention to detail, while providing an exciting and challenging environment for our team members.
This experience starts with our team. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics.
We welcome all who share a passion for hospitality, innovation, and fellowship to join our family.
SoJo Spa offers standard benefits (health, dental, vision, and life insurance) along with a variety of special perks for our team members, including monthly passes to SoJo for you and your friends to enjoy and other insider advantages.
The Front Office Agent contributes to the first impression of our Guests, and therefore, must perform the following tasks to the highest standard.
Salary Range: $17 – $18/hr
RESPONSIBILITIES
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs with courtesy and professionalism.
- Always communicate SoJo Spa policies and procedures in a friendly and professional manner assisting guests.
- Supply guests with directions and information regarding property and local areas of interest and consistently offer professional, friendly, and engaging service to our guests at various postings throughout the building.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Work in accordance with the quality and service standards within the department.
- Complete all hotel, Spa, and daily admission check-ins by confirming reservations, ensuring payment, and issuing and activating room key or bracelet according to company standards.
- Assist guests with belongings as needed.
- Complete hotel, Spa and daily admission check-outs, including resolving any late and disputed charges.
- Follow all SoJo Spa Club safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to a manager.
- Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
- Complete other duties assigned by management.
QUALIFICATIONS
- 1+ year(s) customer service or hospitality experience required.
- Strong interpersonal, verbal, and communicative skills required.
- Ability to work well under pressure, with problem solving abilities.
- Must be able to be mobile consistently during your shift.
- Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carry up to 15 pounds.
- Strong interpersonal, verbal, and communicative skills required.
- Ability to stand for prolonged periods of time.
Benefits
- 401(k)
- Competitive Wages and Benefits
- Complimentary Employee Passes
- Complimentary Uniforms
- Employee Recognition Programs
- Employee Referral Program
- Family Benefits
- Health Coverage (Medical, Dental, Vision)
- Paid Time Off and Holiday Pay
- Subsidised Employee Meals
- Tuition Reimbursement
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